You are our priority. We aim to respond within 24 hours.
E: obiewellness@gmail.com
Ph:
Opening Hours:
MON - SUN: 7:00AM - 7:00PM
Sydney, NSW, 2000
Frequently asked Questions
How Much Is Shipping?
FREE Nation Wide Shipping
Does OBIE Offer Returns?
- We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. You will also be required to pay the return shipping cost.
- To start a return, you can contact us at obiewellness@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
When Will My Obie Ice Bath Arrive?
Depending on the product, it can range from 7-14 days from received order to delivery
Disclaimer: As per our policy, the free tailgate delivery is provided to the safest accessible drop-off point, such as beside the door, garage, port or driveway. If no one is home at the time of delivery, ‘Authority to Leave’ will apply, and the goods will be left safely with photo evidence provided by the courier.
Customers will receive a delivery notification from the courier company before and after the delivery.
OBIE holds no accountability or responsibility if goods are lost or stolen post delivery.
Why Go With OBIE?
We’re redefining recovery with ice baths built for results, crafted for longevity, and trusted by those who demand the best. More than just equipment, OBIE is a movement toward strength, clarity, and balance—helping you recover faster, feel stronger, and live better every single day.